In a world where communication is paramount, active listening stands out as an essential skill for achieving professional success. When we actively listen, we give our full attention to the speaker, ready to fully understand their needs, concerns, and ideas. Here’s why active listening is so important: Strengthening relationships: By actively listening, we show respect...
Congratulations to the team Les programmes éducatifs JA Québec for successfully completing our Leader en action coaching program on “Productivity and Professional Efficiency.” What a wonderful coaching experience! It was truly a transformative success. Well done to everyone. Do you often feel like you’re chasing time and struggling to be effective? Are you being pulled...
I would like to take a moment to thank Intact Assurance and Andrea Fonseca for inviting me to deliver my conference on “The 5 Secrets of Time Management.” It was an honor to be able to share my knowledge and ideas with the advisors of this renowned company. I was deeply touched by the warm...
Subject Line Selection: The subject line is the first thing recipients see and often determines whether they open the email or not. Avoid any spelling mistakes as it affects your reputation. Choose a catchy subject line that grabs immediate attention. Body of the Message: When composing your email, adhere to two rules: Adapt your tone...
The Drama Triangle is a psychological concept that describes the relational interactions between three roles: the persecutor, the victim, and the rescuer. This model was created by American psychologist Stephen Karpman in the 1960s, and it is often used to understand power dynamics and manipulation in interpersonal relationships. In the Drama Triangle, the persecutor is...
Workplace well-being is an essential element of professional life as it can have a significant impact on employees’ mental health, productivity, and satisfaction. To help achieve an optimal level of well-being at work, there are eight main levers that can be used. Communication: Open and transparent communication between employees and management can help reduce stress...
Today, I would like to address a topic that is close to my heart: the excessive use of excuses in our daily language. It is true that we all tend to apologize for things that do not necessarily warrant an apology, such as when we disturb someone to ask a question or when we arrive...
Performance and personal power are two important concepts in both professional and personal life. Although they are often used interchangeably, there is a fundamental difference between the two. Performance refers to a person’s ability to accomplish a specific task or goal. It is often measured by tangible results such as sales, productivity figures, or project...
If you put a goldfish in a small bowl, it will remain small. But if you put it in a large bowl, it will grow proportionally to its new space. Indeed, it is the environment of the goldfish that determines its size. Similarly, the environment in which we evolve greatly influences our development. Thus, a...
The life of the lobster teaches us that any significant transition is accompanied by very uncomfortable situations, sometimes even extremely painful, and puts us in a position of great vulnerability. When we feel cramped, sometimes we need to change our shell. These emotions, stress, and anxieties are signals that inform us that it is time...
